How We Handle Your Information.

This policy explains what personal data Ronnaegel Business Consultancy collects, why we collect it, how it is protected and what rights you have. It is written to align with the Personal Data Protection Act 2012 of Singapore.

Last updated: to be confirmed on publication

Who We Are

Ronnaegel Business Consultancy is an operations, quality systems and marketing consultancy based in Singapore, by Robotics Stem Lab Pte Ltd (UEN 201932145D). For the purposes of the Personal Data Protection Act, Robotics Stem Lab Pte Ltd is the organisation responsible for personal data collected through this website and in the course of engagements delivered under the Ronnaegel Business Consultancy name. Our Data Protection Officer contact will be published here once confirmed.

What We Collect

We collect only what we need in order to respond to you and to deliver work you have engaged us for.

Contact details you submit through the enquiry form — name, company, email address and, if provided, telephone number.The content of your enquiry, including the process, standard or service you describe.Correspondence and documents exchanged during a proposal or engagement.Basic technical information generated when you browse the site, such as pages viewed, approximate location and device or browser type.

We do not collect national identification numbers, financial account details or sensitive personal data through this website.

Why We Use It

Personal data is used for the following purposes and no others:

To respond to your enquiry and arrange a discussion.To prepare a proposal and, if engaged, to deliver and administer the work.To meet contractual, accounting and legal obligations.To send you material you have specifically asked to receive.To understand how the site is used so that we can improve it.

We do not sell personal data, and we do not share it with third parties for their own marketing.

Consent and Marketing

By submitting an enquiry you consent to us using the details provided to reply and to follow up on that enquiry. Any additional marketing communication is sent only where you have separately opted in, and every such message includes a means of withdrawing consent. Withdrawal takes effect promptly and does not affect work already underway.

Confidentiality of Client Information

Consulting work necessarily exposes us to commercially sensitive material: process detail, pricing, supplier terms, quality records and staff information. This material is treated as confidential, is used solely for the engagement, is shared internally only with those delivering the work, and is not referenced in public material without your written agreement. We are willing to work under your non-disclosure agreement or ours.

Disclosure to Others

We may disclose personal data to service providers who support our operations — for example email hosting, document storage, website hosting and accounting software. Such providers are engaged on terms requiring them to protect the data and to use it only for the service they provide to us. We may also disclose data where required by law, by a regulator, or by a court of competent jurisdiction.

Where a provider stores data outside Singapore, we take reasonable steps to satisfy ourselves that a standard of protection comparable to the Personal Data Protection Act applies.

Protection and Retention

We apply reasonable administrative, technical and physical safeguards to protect personal data against unauthorised access, alteration, disclosure or loss, including access restrictions, encrypted storage where available and secure disposal of physical records.

Personal data is retained only as long as it serves the purpose it was collected for, or as long as required for legal, contractual or accounting purposes. Enquiries that do not proceed to an engagement are deleted or anonymised once they are no longer of any use.

Cookies and Analytics

This site may use cookies and similar technologies to enable basic functionality and to gather anonymous statistics about how pages are used. You can block or delete cookies in your browser settings; core content will remain accessible if you do. Where third-party analytics are used, the data is aggregated and does not identify you personally.

Your Rights

Under the Personal Data Protection Act you may:

Ask what personal data we hold about you and how it has been used.Ask us to correct data that is inaccurate or incomplete.Withdraw consent for the use or disclosure of your data.Ask us to delete data we no longer have a lawful basis to retain.

Requests should be sent to our Data Protection Officer at the address published on this page. We will respond within the timeframe required by law, and will tell you if a request cannot be met in full and why.

Changes to This Policy

We may update this policy to reflect changes in our practices or in applicable law. The revised version takes effect when published on this page, and the date above will be amended accordingly. Material changes affecting how we use existing data will be notified to affected clients directly.

Contact

Questions, requests or complaints about personal data should be directed to our Data Protection Officer. Contact details are to be confirmed and will be published here. Until then, please use the enquiry form and mark your message for the attention of the Data Protection Officer.

This policy is a working draft prepared for the site build. Company registration details, the Data Protection Officer's contact and the retention periods should be confirmed before publication.