Operations & Process Improvement
When a business grows faster than its processes the challenges faced are familiar: missed deadlines, inconsistent output, staff who each do the job differently, and a founder who is the only one who knows why. We correct that at the process level.
What the Work Covers.
Scope is set to review the process that hurts the most. We do not attempt to reform an entire company in a single engagement.
Current-State Process Mapping
Step-by-step documentation of how the work is done today, with cycle times, decision points, handoffs and the person accountable at each stage.
SOP Review and Writing
New or rewritten standard operating procedures in one consistent format — short & easy enough to be read, specific enough to be followed without supervision.
Workflow and Layout Redesign
Re-design workflow, combining or eliminating steps, and adjusting physical or process layout so work moves in one direction instead of looping back.
Productivity and Capacity Analysis
Identification of the true bottleneck, realistic capacity at current staffing, and the expected effect of each proposed change on throughput.
Quality Control Systems
Critical inspection points, necessary tolerances, checklists, sampling approach and defect recording, so problems are caught where they are cheapest to correct.
Waste and Wastage Reduction
Removal of redundant approvals, duplicated data entry, excess movement and material loss, with savings quantified wherever they are measurable.
Signs This Engagement Is for You.
What You Receive.
Start with One Process.
Send an enquiry and we will tell you plainly what the work involves.